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2015 Quick Release Skewer Recall

A number of Trek bicycles (model year 2000 through 2015) were made with disc brakes and a front quick-release lever that opens past 180°. If the quick release is improperly adjusted or left open, the quick release lever can become caught in the front wheel disc. If this happens, the front wheel could separate or come to a sudden stop and the rider could lose control of the bicycle. 

We want you to be safe. While we have not had any direct customer concerns, if you own a bicycle that is affected by this recall and would like a replacement quick release, Trek will provide you—through your Trek retailer (Bickel's Cycling & Fitness)—a free replacement quick release at no charge. The replacement can be taken care of on the spot within 5 minutes although if you are traveling out of town, we do ask that you call so we can make sure we have skewers avaialbe when you arrive. In addition - as a goodwill gesture for your time & patience - you will receive a $20 coupon to use towards any Bontrager product redeemable same day of service. This coupon will be made available through December 31, 2015 and has no cash value. 

This recall affects disc-brake equipped bikes only.

HERE IS A LIST OF POTENTIALLY AFFECTED BIKES BY MODEL YEAR 
Model Year Bike Model
2000 8000 LT, Hoo Koo E Koo, VRX 400
2002 4300 D, Tassajara D
2003 4300 D, 4900 D, 6700 D, Diesel Freeride, Liquid 30, Sugar 2+, Tassajara D
2004 4300 D, 6700 D, Attitude XV, Fuel EX 100, Liquid 55, Palamino SS, Sugar Race, Sugar Race XT, Tassajara D
2005 4300 D, 4500 D, 4500 D WSD, 6500 D, 6700 D, 6700 D WSD, Bitter, Bruiser 2, Bruiser 3, Cronus, Fuel 70, Mullet
2006 4300 D, 4900 D, 6500 D, 6500 D WSD, 6700 D, 7.5 FX D, Bitter, Cake 3 D, Cobia, Cronus, Fuel 70, Jack 2, Kaitai, Mullet, Mullet 24, Piranha, SU 200, Utopia
2007 4300 D, 6000 D, 7.3 FX D, 7.5 FX D, Bitter, Fuel EX 5, Fuel EX 5 WSD, Hifi, Jack 1, Jack 2, Jack 3, Kaitai, Mullet, Mullet SS, Piranha, SU 200, Tassajara D, Tassajara D GS, Utopia, Wahoo D
2008 3900 D, 4300 D, 6000 D, 6500 D, 6500 D WSD, 6700 D, 6700 D WSD, Advance, Advance GS, Cobia, Cronus, Fuel EX 5.5, Fuel EX 5.5 WSD, Fuel EX 6.5, Hifi, Hoo Koo E Koo, Kaitai, Marlin D, Monona, Montare, Mullet, Mullet SS, Piranha, Rig, Soho 1.0, Soho 3.0, Soho 4.0, SU 200, Tassajara D, Utopia, Wahoo D
2009 2300 D, 3900 D, 6000 D, 6000 D WSD, 6500 D, 6700 D, 6700 D WSD, 8000 D, 8000 D WSD, 69er geared, Cobia, Fuel EX 5.5, Fuel EX 5.5 WSD, Fuel EX 6.5, Fuel EX 7, Fuel EX 8, Fuel EX 8 WSD, Hifi, Hifi GS, Hoo Koo E Koo, Kaitai, Mamba, Marlin, Montare, Mullet, Paragon, Piranha, Police, Tassajara D, Utopia, Valencia, Wahoo D
2010 3900 D, 4300 D, 4500 D, 6000 D WSD, 6500 D, 6700 D, 6700 D WSD, Advance D, Cobia, Fuel EX 5, Fuel EX 5 WSD, Hifi Pro 29, Hifi+ 29, Hoo Koo E Koo, Kaitai, Mamba, Marlin D, Marlin D GS, Montare, Mullet, PDX, Piranha, Skye SL D, Tassajara D, Utopia, Valencia, Valencia+, Wahoo D, X-Caliber
2011 3700 D, 3900 D, 4300 D, 4500 D, 6000 D, 6000 D WSD, 6500 D, 6700 D, 6700 D WSD, 8000 D, 7.3 FX D, 7.3 FX D WSD, Advance D, Cobia, Elite 9.7, Fuel EX 5, Fuel EX 5 WSD, Fuel EX 6, Fuel EX 6 WSD, Fuel EX 7, Fuel EX 8, Hifi+, Mamba, Mamba 29, Mamba 29 WSD, Mamba GS, Marlin 29, Marlin, Marlin SS, Montare, PDX, Police, Sawyer, Skye SL D, Skye SLX D, Soho DLX, Transport, Transport+, Utopia, Valencia+, Wahoo D, Wahoo D WSD
2012 3500 D, 3700 D, 3900 D, 4300 D, 4500 D, 4900 D, 7.3 FX D, 7.3 FX WSD, 7.5 FX D, 8.3 DS, 8.4 DS, Cobia, Fuel EX 5, Lush, Mamba, Mamba WSD, Marlin 29, Marlin 29 WSD, Marlin SS, Neko SL, PDX, Sawyer, Skye SL D, Skye SLX D, Soho, Superfly, Superfly 100, Transport, Transport+, Valencia+, Wahoo, Wahoo D 29, X-Caliber, X-Caliber WSD
2013 3500 D, 3700 D, 3900 D, 4300 D, 4500 D, 4700 D, 4900 D, 7.2 FX D, 7.4 FX D, 8.3 DS, 8.4 DS, 8.5 DS, 8.6 DS, Cali, Cali S, Cali SL, Cobia, Fuel EX 4, Fuel EX 5, Lush, Lush 29, Mamba, Marlin, Mynx, Neko SL, Police 29, Skye SL D, Superfly Comp, Transport, Transport+, X-Caliber, Wahoo
2014 3500 D, 3700 D, 3900 D, 4300 D, 4700 D, 4900 D, 7.2 FX D, 7.4 FX D, 8.3 DS, 8.4 DS, 8.5 DS, 8.6 DS, Cali, Cali S, Cali SL, Cali SLX, Neko SL, Neko SLX D, Police 29, Skye SL D, Superfly 6, X-Caliber 4, X-Caliber 5, X-Caliber 6, X-Caliber 7, X-Caliber 8, X-Caliber 9
2015 520 D, 3500 D, 3700 D, 3900 D, 7.2 FX D, 7.4 FX D, 8.3 DS, 8.4 DS, 8.5 DS, 8.6 DS, Marlin 5, Marlin 6, Marlin 7, Neko SL, Neko SLX, Skye S D, Skye SL D, Skye SLX D, X-Caliber 6, X-Caliber 7, X-Caliber 8, X-Caliber 9

Please note, for the model year 2015, Trek did a running spec change to a different quick release with a lever that cannot contact the front disc brake assembly when open. If you purchased a 2015 disc brake bike from us, your bike may or may not be affected. Please contact us to verify. 

It is also important to note that many companies have sold products with the same quick release skewer as spec'ed on Trek bikes. Trek has taken the proactive approach on the matter as they were the ones who discovered the issues and took it to the CPSC, who was previously unaware of the issue. It is expected other brands will follow. 

You should always correctly adjust the quick release on your bicycle before you ride. Trek’s Owner’s Manual contains detailed instructions for proper quick release installation and removal but we are also more than happy to show you in person.  

Additional information on proper quick release adjustment, including videos on quick release installation and removal, is available on our Bickel's Facebook page and on Trek’s website at http://bit.ly/1J0HxIb or at http://bit.ly/1DfLzLD. More videos demonstrating proper quick release adjustment are available on Trek’s YouTube channel: http://bit.ly/1CWPVE8 and http://bit.ly/1JIaOsg. We encourage you to review these materials and to consult us (Bickel's Cycling & Fitness) with any questions regarding proper use of your quick release. Consumers may also call the Trek safety and recall hotline at 800.373.4594

We sincerely apologize for the inconvenience this has caused you. We value you as a customer and want you to safely enjoy cycling on your Trek bicycle.

Regards,

Bickel's Cycling & Fitness

(319) 754-4410

Info@BickelsInc.com

 
 
 

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